I'll answer the first two, and maybe Doug can answer the third for Mr. Stoffer.
On the long-term-care plan for our hospitals, Veterans Affairs created these hospitals in the absence of any alternative in the community. Right now there are about 250,000 to 260,000 nursing home beds in Canada that weren't there at the end of World War II. The long-term-care response at the end of World War II was a stop-gap measure--and a very important one, by the way.
Now the older veterans are sort of voting with their feet and wanting more and more to stay in the community. Our long-term plan for these facilities—even for the modern veteran, because it's so important for long-term care to be close to family and home—is to emphasize and support individuals staying close to home in existing Canadian nursing homes. Over time, our plan is to specialize the care and services offered in the contract beds we now have for the older veterans that they can't get in the community--primarily respite care, and then geriatric care.
I think we could give the committee a longer briefing on our long-term-care strategy, but in summary that's the direction in which we're proposing to go. Even the traditional veterans want to stay close to the community. For instance, they don't want to go to Sunnybrook Hospital if they live in Barrie, Ontario, because they'll never see their families again.
Adding eligibility for Canadian Forces veterans is a political decision that will have to be considered in time.
Regarding the 1-800 number, I'll have to check about the availability. It seems to me those service hours are meant to be longer, but we'll have to get back to the committee on that.