Are there tools in place to measure success? No, we don't actually have a tool that's measuring the success of the program. But what we're seeing, certainly, is that many of the individuals we're working with are being referred to the new Veterans Charter rehabilitation program and are going through medical rehab. They're already in psychosocial rehab when they're accessing OSISS. Then they're moving on to vocational rehab. We're seeing people getting their lives back in order and getting back to work and getting good jobs. That in itself is a success, and we've had many thank yous from people saying thank you for getting them on that road to wellness.
On self-reports, yes, we have lots of evidence of that. We are continuously told, and I think you heard Cyndi herself say it today, that if it weren't for OSISS, they wouldn't be here today. Many, many people who access OSISS would say the very same thing Cyndi was saying.
What's in place? One of the things we didn't mention today is that all the peer support coordinators have access to a clinical psychologist at Ste. Anne's Hospital, the national centre. He is the one who is responsible for self-care, which we talked about earlier. He is only a phone call away. He's located in Montreal, but all of these individuals can pick up the phone and call him at any time to discuss their own situation as it relates to self-care and how the work is having an impact on them. They do group teleconferences during which they discuss the impact of this kind of work on their own health and well-being.
We put very strong emphasis on self-care in this program, because we need to keep our workers healthy. They are exposed to this, you're right. They're exposed to this day in and day out, and they also have their own health challenges they're trying to protect, because they are recovered or are on that road to recovery themselves, and we do not in any way want to impact that.