In that situation, someone accesses the services they need from their local provider. So let's take your example. Two baths is their limit. We will send out our counsellor or a registered nurse to undertake an assessment of you. They agree that you need a third bath in that week, and we will implement the VIP program and offer you the support you need in order to access that additional service. And that additional service can come from a provider of your choice. And we will work with you together; our counsellors on the front end will work with you to determine where you want to receive that extra service. Is it from the same provider of the CLSC? It could be, or it could be from another provider. We don't pay them, we pay you.
One of the beautiful things about the VIP is that it allows people to do self-managed care. They manage their own care as much as possible. So we would say to them that we will give them what they need to get their third bath a week and we will help them decide where they want to get it. When they get it, if they want to pay for it or receive a bill, we will work out whichever method is better for them, and they become the manager, or the boss, of their own affairs.