A veteran would make an application, a contact, to us. The process would involve, initially, a screening of sorts to determine service--they served in whatever capacity they served--and eligibility, and some other key factors. But essentially, the decision about VIP is, first of all, that they have the right service, either through their service disability pension, their income status, or their frailty level. There are a variety of different ways to get VIP. Then the decisions about VIP are made based on our assessments. Area counsellor assessments, which are essentially done by our social workers, and our nursing assessments are the main core assessments used to decide what services will be put in place. Sometimes there will be a medical doctor, if that's required.
On May 11th, 2009. See this statement in context.