When I was a social worker travelling around northern Ontario delivering the VIP program about 20 years ago, I was the envy of every colleague who came out of my school because I was essentially delivering something incredible.
Veterans are ecstatic about the DVA guy or gal showing up, sitting down with them, running through the various benefits that they're eligible to receive, mutually formulating an agreement with them on what they can do and what we can do, and putting those services in place. The satisfaction rating of that program has been one of the highest among all the programs that we know. It's been an incredibly successful program.