With respect to the public consultation process, we embarked on what I'll refer to as an omnibus investigation into red tape. The impact it has on the veterans' community is very broad. We've been experimenting with a public consultation approach. We hang out information on our website, and we ask the veteran community to contribute evidence, discussion, and guidance. It's a system that Veterans Affairs Canada has used in the policy realm—they have a different title for it. We've experimented with it on our current website, where we ask for feedback from anybody who's had problems with red tape. We received two dozen useful responses from the veteran community, with ideas or suggestions on how things could be improved. I'm encouraged by our approach to this public consultation, and I'm hopeful that by the end of the summer we'll actually have it operating. I've laid down a challenge with my staff that by November of this year, by the two-year mark, we will have the public consultation approach to veterans' issues going full-steam.
On May 27th, 2009. See this statement in context.