We have reduced that time lag, Ms. Foote. I believe the average claim, if my memory serves me right on this--and that's why I have the deputy with me--is a turnaround time of 29 days. So I'm off to a pretty good start.
There were a number of vacancies that weren't filled when we took office three years ago. I'm not saying it's anyone's fault, because those things just happen. But we're almost up to a full contingent now, and the turnaround time is less than it used to be. When we took office, I think we had about 7,000 cases backed up, so that's been reduced as well. We have made progress on it, and I think the people we've appointed are top-quality people. That's saying nothing about the people who had been appointed in the past, because I think even under the previous government there was more of a qualifying sense of who should be on that board. It was all part of the selection process, if you will. So we do have some good quality people on there and we're getting the kinds of results we wanted to get.