Thank you for your comments.
I'm a new member of the committee, so my questions may show some naïveté or lack of knowledge. I have three areas I want to check on.
One is essentially the schedule for implementing phase one, phase two, and phase three of the new Veterans Charter. What remains to be done on phase one is to be completed by December 2009. Then, by 2010, we would have phase three completed. I'm not sure exactly what phase one, phase two, and phase three include and whether we're on track for phase one, and then phases two and three.