Largely triggered by the new reserve force pension plan that came into effect on March 1, 2007--the first time reservists ever had a pension plan--we really became aware of some lack in our communication processes. So we spent a good bit of time and money doing focus groups, talking to regular forces and reservist people, and talking to experts in the field of communication. It has all culminated in what will be a much improved pension handbook that we expect to have out in about a year. But we expect to have our new website up and running sooner than that.
Our website will take into account a vast range of questions that people will have about their pensions. It will target both reserve force and regular force members and will be specific to their needs. It will contain about 300 pages of text on pension questions. We're very optimistic it will go a long way toward answering folks' questions.