I would say that we're doing a fair job right now. As I said, it was all part of a project to improve the communication of pension issues to members and pensioners. I think at bottom, the only way to be certain that you got your message into the head of someone else is to sit across from them. Even then, you can't guarantee they will have understood what you have told them. Clearly, we don't have the resources to have one-on-one briefings with every pensioner and with every CF member, but what we can do, we have done. But as I said, if folks have new and better ideas, I'm open to suggestions.
On November 17th, 2009. See this statement in context.