I appreciate your work on trying to make the charter better. It's interesting. I was here when they first started the charter, then I went away, and now I'm back again. Everybody was excited when we first started putting the charter together. There were witnesses who were very complimentary of our government and of moving forward on the charter.
There were things that were put into the charter... There was an understanding that there would be an ombudsman to help those veterans, as Captain Gray mentioned. There are veterans who don't know what their entitlements are. So that was the reason for the ombudsman: it was to be able to have somebody as a resource person for veterans. I just think that the charter has been of great value to veterans. That's not to say that it doesn't need to be improved.
I think we've acknowledged that the biggest challenge, though, is with those who have disabilities and with some of the challenges they have. In the first project, we increased the budget for veterans benefits with $350 million from the government and increased the scope of benefits that veterans can appreciate.... One of the advantages of those benefits is that they're not taxable. In your review of those benefits, have they been successful? Has the scope of those benefits been large enough that they really meet the needs of veterans?