The thing is that when I spoke with one person at Veterans Affairs, first they said there was a typo, then it went from that to their asking if I had sent in for an appeal. I suggested I had sent in for an appeal. They asked if I had it with me at that time. I said that I didn't, and I had to go to look for it. So I didn't give it to them. That day I went looking for my appeal, and it was a lucky thing that I did, because they told me they did not have my appeal. I had this little piece of paper that saved it all. Veterans Affairs said they did not receive an appeal. I called the ombudsman with this little piece of paper. The next day I got a call from Veterans Affairs stating point blank that they had received my appeal.
They're playing around with minds, and I was just shuffled from one person to another. One would say one thing, and one would say another. I said, “Well, she told me to call you back.” Do you know what she said to me? “Probably so.” This is the answer I got.