Yes, when we are able to get in touch with them. We do not have access to the people in Charlottetown. When we call, someone in Montreal answers us, and then we are transferred somewhere. It is rather like a maze, it is complex. What does someone who is not too familiar with those things do? He gives up. I am president of the association. On Wednesday mornings, between 7 and 10 a.m., coffee time, there is a line-up in front of me. Because I was a lawyer, people think that I can solve all of their problems, but that is not the case. Most of the time they are petty claims. People tell me that they claimed something but that payment was refused. The only thing they are told is that they can file an appeal. Even if they do so, if they have no new information to bring forward, the decision remains the same.
As my colleague said, they are judge and jury. We can never win with them. I am not talking about pensions or those kinds of things, given that lawyers defend veterans and I believe—I think we need to be honest about this—that they do so very well. I am talking here about petty claims. I do not want to fight for these petty claims because people can manage even if they have to pay. However, it is another story when the lump sum payment offered to a youngster aged 23, 24 or 25 who has lost both legs above the knee is $200,000. That is not very much money per inch.