Thank you, Mr. Chairman.
I'd like to continue on where Mr. Stoffer left off.
We had a number of witnesses, elderly vets, who were very frustrated with the level of services they received from the Department of Veterans Affairs that were less than optimal. Often they were frustrated that they weren't in French, and they were struggling along. In fact they called them business decisions that had been made rather than compassionate decisions--not on an individualized basis. As a result, many decisions are overturned or reversed, but the time is spent and people are frustrated.
I ask you if we can't find a way to treat our veterans with more respect and dignity.