Thank you, Mr. Chair.
Thanks again, folks, for appearing before the committee.
Mr. Miller, I say the following with great respect. When we talked about the lump sum at the concluding remarks to my colleague Judy, you indicated “to the extent that there may be a problem”. I'm here to tell you that there is a problem. There's no maybe about it. It is quite serious. We've had some very serious people from very serious organizations tell us that the lump sum is a problem. There's no “may” to it.
I believe that the new Veterans Charter is an improvement--there is no question--but it is a living document, and we need improvements to it.
Victor Marshall of the Gerontological Advisory Council made 16 recommendations to DVA well over a year ago. I'm wondering how many of those 16 recommendations have actually been acted upon.