You are going to send me information about the time it takes to process files, aren't you? That is what I am trying to understand. Of 20,000 claims, you accept 75%. But there is a delay between a claim being submitted and being approved. Sometimes, there is disagreement on the percentage of a person's disability. The fact that a file is being processed does not mean that it is automatically approved. It is all very well to open the file, but it takes time for it to be approved. I would just like to know how much time is needed to approve a file. If a claim is submitted in 2007 and only approved in 2009, that is a long time.
On May 6th, 2010. See this statement in context.