Sure.
How to deal with files at VAC...? We've all heard the complaints from veterans and veterans organizations that we have non-medical persons adjudicating over files. This is simple. You start getting some trained, educated people with qualifications that require that whoever is reviewing a file have a rehabilitation background, have case management study, and have a workload such that they can really look at that file and process it quickly, as opposed to making clients wait six to eight weeks.