Good morning, ladies and gentlemen. Bienvenue à tous. Welcome to the 14th meeting on a review of the new Veterans Charter.
Our witnesses have given me the nod to say they're ready, so I will introduce them briefly.
I believe Madam MacCormack will make the opening remarks. She's a director of rehabilitation. Janice Burke is the acting director of mental health. Jane Hicks is the acting director of operational direction and guidance.
Now we'll allow Madam MacCormack to make her opening remarks. I think you're familiar with how the committee works after that. We'll go through the rounds of questions.
I would like to point out that Mr. Vincent's request was fulfilled. You have samples of application forms for benefits in your packages, as well as the decks that the witnesses will be using.
Madam MacCormack.