I tried that approach. I took my job very seriously and as I progressed with my job I met more and more veterans. Through what I was suffering and by observing other veterans, I knew these men were suffering. Again, I use the word “men”, because I refuse to work with women.
They and their families need help when they have PTSD. I have gone seeking help and was told to back off. It's not your job to bring that to our attention.
I said, well, during my peer helper course, that was one of the things they stressed. If I picked up something from a veteran, I was to report it. I am reporting it. What's the follow-up? This man needs help and he needs help now. Do you have a list of doctors, psychologists, and GPs who can look after him?
My answer was that I should open the phone book and pick out a name.