I think we need to take away from the caregivers all the clerical stuff they weren't trained to do and instead focus on their clinical service to the forces. We need to give them time to upgrade their skills. Right now they have difficulty leaving the office to upgrade their skills through their association because there are not enough of them on the ground and they cannot leave their positions. We need to free them from distraction, focus on their first line, and give them the chance to upgrade their skills so they can give good care to our troops.
On November 30th, 2010. See this statement in context.