It's a good day for colours, eh?
Mr. Chairman, with your patience, I would like to take this moment to acknowledge the presence of my own constituency's member of Parliament, Mr. Stoffer. I don't have to go back to our area and say that I saw him working; most of us take Peter for the good job he does.
I'd also like to acknowledge an old family friend through politics, Mr. Kerr, from Yarmouth, and also Dr. Duncan, whom I've met a couple of times. I had the pleasure of meeting Dr. Duncan at a Legion about two weeks ago during a town hall discussion.
With that, good afternoon, Mr. Chairman, committee members, and guests. I am particularly honoured to be here today on behalf of my organization, although as yet I don't speak for the commissioner. I want to acknowledge that I'm here with the presence of the Legion. I couldn't think of better company I could associate with during this presentation.
I am a senior staff sergeant with 37 years of service in the Royal Canadian Mounted Police. My duties have taken me throughout much of our country, but my primary provincial postings have been in Nova Scotia and Prince Edward Island. My service to Canadians started where most members begin their careers: in front-line, uniformed policing in the communities throughout our nation.
These duties transitioned in later years to include drug enforcement, undercover operations and covert duties, drug awareness roles in two provinces to meet the federal government mandate on the national drug strategy, and criminal intelligence within the world of organized crime, with a dedicated specialty in outlaw biker gangs.
During this service, I have also been a volunteer member for more than 10 years with a tactical weapons team in an emergency response capability. I acted in two primary roles: one as a marksman or a sniper, and the second as an assaulter, the person who is usually one of the first or second guys in the door, depending on what door we're going in. These collective duties have left some life-impacting experiences and injuries with me.
My current duties as a staff relations representative involve the well-being and safety of our members. I have had numerous responsibilities within this program, which is a non-unionized system of labour. I've been continuously elected by the members of Nova Scotia and Prince Edward Island for more than 16 years. Along with my SRR partner, I represent over 900 members in the province of Nova Scotia.
I also represent thousands of members nationally from coast to coast to coast, and I'm involved in that role through the national occupational health and safety projects. This is a role I've held for many years, and I plan to follow it into retirement as an advocate for those members and their spouses and families who continue to give but do not receive.
In the time that I am privileged to have in your presence today, I've been asked to speak about the issue of suicide among our members and about the impact on mental health and related issues I have encountered with both serving and retired members.
I am not as yet a member of the RCMP Veterans Association and therefore do not speak for them officially. However, I have been advised that our interests and theirs are very similar. I am a member of the RCMP, and in our family there are few secrets, as collectively those still in service and those out of service continue to try to help each other.
Without having prior knowledge of this appearance, earlier this week I sent out over 30 letters to some of you and to many others. In fact, this opportunity, which came out of the blue for me, is going to give us as an organization two chances to refresh your memory on a number of issues.
I come to you today to tell you that I work for an organization that knows very little about occupational stress injuries and has done less than is necessary in that area. Our veterans have been served by Veterans Affairs Canada since 1947-1948, which is about 64 years, but this organization knows little about the serving and retired members of my organization.
The RCMP and VAC should both be ashamed. We are the distant cousins of our sisters and brothers in the Canadian armed forces. That said, our collective belief in each other is very strong. We serve jointly in various capacities, both domestically and internationally. We support their cry for justice, as they do ours.
The lack of VAC understanding was so evident that several years ago we jointly created two positions to enhance education and operational efficiencies within Veterans Affairs Canada. An experienced RCMP inspector was assigned to be embedded with Veterans Affairs, and they, in turn, assigned a senior person with us. Both of those men were excellent selections.
It's sad to say that today that program is essentially dead. Our position of experience and operational exposure for those who work in Veterans Affairs has been replaced by a civilian member. I want you to know that this comment is not to slight our civilian members—they are as dedicated as any other employee—but the fact is that civilian members do not have the operational experiences that are necessary to convince VAC of the real world in which we serve. We failed to maintain that connection, and VAC has not replaced their representative.
Currently there are some veterans' programs that the RCMP cannot access, and I have to ask why. I've asked about this previously in rooms similar to this one. Two of these are the veterans independence program and chronic care and the transition interviews, which is the most recent. Multiple parties, including politicians, veterans' organizations, my friends to my right, and other community groups across Canada, have supported the implementation of these programs, but cannot justify the lack of our success. Around 1988, when Veterans Affairs transitioned from the old Veterans Treatment Regulations, the RCMP got benefits, albeit minimal, within the VIP program. Then VAC rewrote the regulations in 1988. They created the Veterans Health Care Regulations, and despite being one of VAC's clients, even back in 1988 the Mounties were not included in that rewrite or those regulations. How can that happen?
We--I and many others--have been to both Houses. We've been to the Senate and the House of Commons. We have spoken to many members of each over the years and have obtained letters of overwhelming support, but still there has been no action. Previous Ministers of Public Safety and other politicians in and out of power supported the RCMP in getting this coverage. However, there has been nothing to date, and there appears to be nothing on the horizon.
The reason I say that is that I wrote the Commissioner of the RCMP about two to three weeks ago and asked him if he would give me an update from his perspective. He told me he was leaving the country and would call me when he got back. Well, he's back, but I haven't received a phone call, so I assume there's nothing on the horizon. Perhaps you can now see a bit of our poor-cousin frustration.
Our friends in the Canadian Forces are currently at war, and the cost for Canadians is high. We bleed with them, as we have recently suffered our own international casualties, but these were not our first. Our members and their families are primarily deployed at home in Canada in the various communities where we live, serve, and volunteer. Our combat zone is at home, and our tolls of injured, ill, and dying accumulate silently. Two of our most recent casualties were the result of a motor vehicle accident in the west, and a young man went missing in a river in northern Canada. We searched for his body for about three weeks and were fortunate enough to recover him and bring him home.
Programs and services that you need to know about are not limited only to those two that I'm telling you about. In your packages, I've given you some space to jot in some comments about these if you choose to do so. There are about 17. I'll go through them quickly, as I know the time is precious.
First is identity. VAC needs to know more about who we are, what we do, and the nature of our service delivery. It's a sad statement of affairs that they're not even going to replace the embedded member. He was beneficial and worked with our senior management here in Ottawa to help the two-way understanding of each other.
As well, we need acknowledgment about what we are, our service deliveries, and the nature of the duties we cover. The pressures are difficult on an undercover operator or a person working on child sexual assault cases or computer sexual assault crimes. It's not like being in a trade and carrying out some external service to equipment or whatever. I don't mean to correlate that in a cheapening way to the military, because they are as technical as we are.
There are service shortfalls from Veterans Affairs. Every time I go into a VAC office across Canada, I always go to their pamphlet rack. They have one publication there that is uniquely for the RCMP. You have it in front of you. The RCMP worked with them to create that pamphlet in 2004 or 2006. This is an exact duplicate, with the exception of the content, of the Canadian armed forces blue pamphlet. Theirs is blue and their images reflect the Canadian military.
There has been one printing of this since. Now, we have over 40,000 serving and retired members of the Mounted Police. There was one post-printing of this, and they printed, I believe, 10,000 copies. They haven't even printed enough of these pamphlets for them to go individually to each of our members.
I'm going to refer to another one, because it's one that the members receive if they're successful in a pension claim. I only have the English version; I'm sure the French version would come in the French packages. It is to explain the outcome of the person's claim. It's not educational material in the context of picking it up.
I've been in VAC offices from coast to coast. I always leave a note or a complaint that there's no material relevant to the RCMP in their news racks. We got the force to start sending them some Gazette magazines and some other RCMP material, and now there are finally some posters representing the force in their offices.
When I was stationed in P.E.I., I went to some of their hearings. There was no RCMP plaque in the hearing rooms. All the regiments' plaques were around the room, but there was no recognition for the RCMP. Now, I'm not blaming anybody for that; it's just that, are we in, or are we not? I wrote the commanding officer of L Division at the time, and that could now be covered off. I've since been relocated from P.E.I.
The materials need to be expanded. I've been to a multitude of presentations; they do a thousand overheads or whatever, but you never see the colour red. In Moncton, not long ago, I said, “You have nothing in your presentation that is relevant to the RCMP. I don't even see the colour red”. The guy said, “Well, we'll put something red in there”. I've got to tell you, being in the room as the only Mountie with a number of people from Blue Cross and others, I wasn't very impressed.
This unknown person came up to me with a BlackBerry. He leaned over and showed me the Veterans Affairs website on the BlackBerry, and it had a banner that went across the top with the Mounted Police and a horse on it. I said to him, “Thank you very much, sir, but the reason you're able to show me that is that I'm talking about this now”. When you're not even acknowledged in an audience at a conference.... I told the guy I didn't care what they put in there, as long as it was red. That's the battle we're fighting. It hasn't changed a whole lot, but it has changed a bit.
In relation to the VIP, I'm not going to talk much more about that, other than to say that I don't know if it's ever made it to a minister's letter of priority. There must be already 30 volumes of memorandums to cabinet over the years on VIP and chronic care. Somebody beat me with the outcome of those discussions because, really, you have to ask yourself.... If there are 25 or 30 memorandums to cabinet on a program that everybody else in the country has, there's something missing. Maybe this is just being lost in the central parliamentary agencies. I don't know, but we're going to find out.
Transition interviews are a core VAC program. We were never entitled to those until we found out they were a core VAC program. When we did, we launched a pilot project in F Division in Saskatchewan. Saskatchewan was chosen because Veterans Affairs had resource pressures in many of the other provinces because of deployments to Afghanistan, so we chose Regina and Saskatchewan as our pilot. The pilot was carried off really well. It was reported on well, and so on. Then we said, “Where are we going from here?”, so we went to Atlantic Canada, primarily because I was on the board that was making those decisions. We went to Atlantic Canada; the program is now running there, but really with no emphasis. I just received a retirement package and I notice there's a letter in there, but the program is essentially frozen. It is shut down.
There are negotiations going on between Ottawa RCMP and Veterans Affairs in P.E.I. in relation to resources and who's going to pay for this program and so on. While that is being fought out, we've got members all across Canada from coast to coast who are leaving our organization without knowing what their entitlements are and without knowing how to transition into the private sector.
I am excluded, as a Canadian, from the Canada Health Act. I don't feel bad about that. The problem is that the employer, the commissioner, is now responsible for my health care. I'm with a very special crowd in the exclusion from the Canada Health Act: all of Canada's federal inmates and all new immigrants to Canada. That's who is there. When I don't get my benefits from the commissioner, then my health care is shut down.
Those are some of the issues we deal with when we have to negotiate with the commissioner on programs or changes.
When we look at transition interviews, now VAC is coming to the RCMP to be paid. I'm not concerned about who pays. I'm concerned about the service delivery. British Columbia and Alberta are both crying for this program, but we cannot provide it. It is not being rolled out anywhere in Canada, except for in the five provinces I've indicated to you. I could give you a number of recommendations from Veterans Affairs themselves that date back to January 20, 2003, on the requirements and needs of the transition interviews. Here we are, stopped, with only five provinces.
I mentioned the liaison positions. I'm going to give you a recommendation, hopefully before I get cut off here, and I'm not going to say anything more about them than I have already.
Another thing is that members are afraid to self-identify. That might surprise you about people who carry guns. What would we have to be afraid of? There are a number of reasons members withdraw from the force. Since the force has converted its health care program to an occupational health model from a clinically based model that allowed us to go to our doctors and be given health care, the whole timeframe and the rules have changed. Some of the things you will hear from members—and I believe Dr. Duncan may have heard some of this—include statements like the following:
“It would harm my career or future job promotion if I disclose PTSD, depression, or a number of other mental illnesses.” This is in 2010 in the Mounted Police, when most of us have university degrees.
“Members of my unit might think less of me and have less confidence in me.”
“Unit leadership might treat me differently.”
The leaders blame the member for the problem: “Now we're down one body.”
Members are seen to be weak, so there's the “suck it up” concept. I know you've heard that before.
“It would be too embarrassing for my family.” You know, one thing about my organization is that we've never given much thought to our families until the last couple of years.
I would hope this won't be reflected in the minutes. I would ask that you don't. I've been in treatment for post-traumatic stress and depression for over three years. I know what this is about, and I know when I see it, and I've talked to lots of people who suffer from it, but if you ask the RCMP to give you the numbers, they can't do it. They don't have them.
“I do not trust the RCMP. I do not trust RCMP health services. I will get better on my own.” Well, I tried that route, and I crashed on the road. I don't mean that I physically crashed; I just knew that I was in trouble on the road. I was close enough to a family doctor to pay a visit, and it has been better since.
These are only some of the reasons that you have to understand that this is not like walking into an IBM building and saying, “I'm not feeling good today”. Not only that, men and women don't go off sick. The reason they don't is that they're working in two-, three-, and four-person units. If they're gone, the unit's down another body, and there's no replacement. We're the only organization in Canada that doesn't believe its female members should reproduce, because we have no allowance in any formula to replace those people when they're off duty. Who fills the hole? It's made up by the people left behind.
So that's the fear of self-identifying.
Then there's the Privacy Act. I don't have to tell you people anything about VAC and the Privacy Act. I'll spare you that pain, and I don't mean to indicate that there have been pure violations. I won't know until my privacy application comes back.
When you look at the RCMP right now, if I were to make a claim, Veterans Affairs is sharing that success—if you want to call it that—with the health services units of the RCMP all across Canada. If I get an acknowledgement of a disability, they write a letter to the health services people. The health services people go into the record room, pull out my medical file, and confirm what my conditions are compared to the medical profile. Then they either change my medical profile or leave it alone. I'm going to talk about that in a minute.
Where's the privacy here? I realize it's about money—everything is about money—but why isn't that letter sent to the corporate side of the House for the financial accountability when it comes time to deal with the votes? Tell me why two organizations are sharing that information.