In one sense, the modern vets are much more cognizant about maintaining records. Perhaps a lot of it has to do with modern technology, as well, as we try to do on the board in trying to work towards being more efficient, making our material more readily available to our members. It assists us in being able to schedule cases more rapidly and improve our process.
One of the things we're doing on a continual basis is attempting to improve the process for the benefit of our applicants in order that they get their decisions sooner. We understand the frustration of the length of time it takes to go through the different processes, but I believe we're always working on and listening to the ways in which we can improve how we deliver our services to veterans.