That program is called the operational stress injury social support program, or OSISS, for short. We have a network for the military person and another one for their family. So either the individual comes forward and asks for help, or, if we hear through the grapevine that someone is struggling, we will send a person to meet with him. There is that one-on-one relationship. These are not counsellors, by any stretch, but what they do provide with that peer support is the impetus, by saying, “Listen, you have to get to the doctor. You have to take your meds. Let's sit down and get your application for Veterans Affairs filled out.” It's things of that nature. When they hear it from somebody who's like-minded, who's been through something similar, they are much more receptive to starting the process.
On March 23rd, 2010. See this statement in context.