Mr. Chair, I'll be sharing my time with Mr. Lobb.
I have just a quick question. You see so many cases, and I'm sure there are some trends. Is there an opportunity for the board to report back to the ministry with best practices or trends that you see so that they can maybe change the guiding processes for their front line people?
You see particular cases coming forward all the time. Perhaps some of the policies with regard to processing the applicants could be changed so that you don't see those coming through as much.
Do you have that opportunity to communicate with the department on some of what I would call “best practices”, or trends?