So what tends to occur is that it comes to someone's attention, whether it's an MP or a senior RCMP official within a division, and then at some point our chief human resources officer would likely be contacted. That would come back to the appropriate director general, whether that would be me, if it involved a health area, or compensation.
We would then try to do analysis of what had occurred, for lessons learned, but also to be able to solve the specific problem. That has occurred, not necessarily for pension issues, but for other issues within our organization.
I don't foresee us having a process that will be 100%. But we're always open to assisting people who are in need if we can or, at the very least, looking at their issue.