Thank you, Mr. Stoffer.
With respect to the privacy issue, it would be inappropriate for me to comment on any individual case. As I advised the committee the last time I was here, the department has implemented a 10-point action plan. It's a comprehensive plan to ensure the protection of privacy of information. It includes training as well as refined protocols and business processes. It limits access to information to those who have a need to know. So it's comprehensive.
Privacy cases may come forward that relate to circumstances predating the implementation of our privacy action plan, and we are sensitive to this possibility. I can't comment on the individual cases you're referring to. What I can tell you is that the issue of privacy within Veterans Affairs Canada is taken exceedingly seriously. It is something that all staff have been trained on now. They have been repeatedly reminded of their duties and obligations, and their control of information has been rigorously monitored.