Thank you, Mr. Chairman.
Welcome back, Mr. Butler and Ms. Stewart, and welcome, Mr. Robinson.
I want to start at page 6 of your prepared remarks, Mr. Robinson. In the very first bullet of the second theme, you indicate that you intend to focus face-to-face services where they are most needed.
If I drill down a bit on that, it would indicate that it's the opinion of the department that there are some areas now where you provide face-to-face services that are not needed, or that are less important than they would be in some other areas. So as you focus your face-to-face services, which ones are going to be lost?