Good afternoon, and thank you.
My name is Heather Parry, and I'm the assistant deputy minister of human resources and corporate services at Veterans Affairs Canada. I'm here with my colleague Charlotte Stewart, the director general of the Service Delivery Branch, and Bernard Butler, a director general in the Policy, Communications and Commemoration Branch. We're pleased to be here today to talk about the department's most recent report on plans and priorities.
Veterans Affairs has a long history and commitment to providing quality care and support to Canada's veterans. As you heard from many other of my colleagues from VAC, in order to fulfill this commitment the department must change as the needs of Canada's veterans and their families change. That's our focus: improving service to Canada's veterans and their families. These are the key themes you'll find in our report on plans and priorities as we prepare for the future.