Sure, I can start and, Charlotte, if you have anything to add or, Bernard, you can continue.
Certainly, medical releasing involves working with a DND case manager and being part of an IPSC, an integrated personnel support unit. Our VAC staff also work in each of the integrated personnel support centres across Canada, so we have a case manager who would connect with the case manager at DND. The releasing member would work closely with both of those case managers, as Charlotte had said, for a very smooth transition, ensuring that all of their needs are met as they are releasing.
As well, we provide a mandatory transition interview. So, again, the member when they are releasing would have a transition interview with one of our client service agents or case managers. Normally it's with a client service agent, who goes through a very detailed interview to ensure we are meeting all of his or her needs as they release.