Thank you very much for appearing here before us again, Monsieur Parent, Mr. Hillier, and Mr. Walbourne. My first question is for Monsieur Parent.
In your December 2011 report, you recommended to the minister more plain language and more clearly identifiable information in the disability benefit assessment letters. In fact, that recommendation was welcomed by the minister, and significant changes have been undertaken. We refer to this as the plain language initiative, where a document that is sent out to the veteran clearly, in plain language, communicates exactly how a decision has been derived, what information was relied upon, and how someone might go about appealing that decision.
Could you provide me with some feedback, please, on your assessment of these new initiatives?