Thanks, Mr. Chair.
Just to Mr. Casey's points, as far as district offices or case managers go in his province, I hope as things progress he keeps the committee up to date with the level of service in his community and his province.
The only thing I can say is that, geographically, my riding of Huron—Bruce is significantly larger than Prince Edward Island, albeit the population is slightly less, and there are no district offices in my riding and no case managers live in my riding. I would argue that the one I do know lives in London and works out of London. The commute from London to Clinton is an hour, and certainly I've never had any complaints about the level of service in the four years I've been a member of Parliament.
It is possible, but I do encourage Mr. Casey to keep us up to date with how things are going where he is.
With a case manager providing service to a World War II veteran who's been analyzed, diagnosed, and needs some sort of hearing correction—let's call it a hearing aid—from the date he is deemed to be eligible for a hearing aid, my understanding is he would pay for the hearing aid himself and then be reimbursed by Veterans Affairs. I'm wondering how long it would take to receive the compensation for what he or his family has put out for the hearing aid.