There have been a lot of changes to case management service provided to our veterans. I've been on the committee since 2008, and it has been pretty well ever-changing since that time.
You're telling us today, me, other members of the committee, members of Parliament, the veterans ombudsman, that some great changes are being made. What tangible data can you deliver to us that's been mined to tell us what our level of service was before, what it is today, and the proof that what you're telling us is fact? I'm interested to know that.