Thank you for joining us. I am sure that your job is very demanding.
I will not repeat everything my colleagues opposite have said when they thanked you. I want to make myself clear. When we talk about services for people with physical or mental health problems, I know that it is impossible for everything to be perfect, despite all your efforts. I am sure of that.
In committee, I thought that we would be trying to see how we can improve the service for veterans. I want to get this straight. When we talk about case management experts, we don't necessarily refer to your case managers. As a result, when a manager has a problem or is going through a difficult situation, they have to talk to your experts. Is that correct?