At our last member seminar we had guests from both the Legion and the Bureau of Pensions Advocates. A common theme that was exposed was the problem veterans have in gathering their evidence at the first instance.
From recent conversations we've had with reps from the ombudsman's office, I know his office as well is very interested in the disclosure that's occurring to veterans. Often veterans are getting a first-level decision without really being aware of the evidence that was reviewed in the rendering of that decision.
I would agree. I think there are issues with evidence, especially at first instance. Anything that can be done by all of the organizations to help the veterans get better evidence at first instance would be assistive.