I might say, to start, that our philosophy, by working with Service Canada, is to provide 600 new front doors to the Department of Veterans Affairs, and to give a broader range of possibilities for engagement, either through the telephone, through our website offerings, or by someone walking through the front door at Service Canada. Our veterans are Canadian citizens, and they might be interested in knowing more about services that are available to them than just what is offered by VAC.
There are other services that the Government of Canada offers that can be obtained through Service Canada. We think it might be an enhancement for the whole citizen to be engaged, if you could say that, and reassured that we have a very comprehensive program of training the people we're working with at Service Canada, our colleagues in the federal family.
They're doing a very good job for us by providing intake and answering basic questions. If the basic question cannot be answered by Service Canada, it is very quickly turned over to someone at Veterans Affairs to provide more in-depth information. It's a kind of triage, so that we can get more people getting more service faster. If more detailed information is required, then they deal with VAC.