We've talked about this with other presenters from Veterans Affairs. In all of the changes that are being done, the number one question—I'm sure it must be on your wall—must be “Before we do it, is it best for the veteran? Is it best for the people we serve?”
I'm sure that's first and foremost in the minds of all the folks in your department who are trying to offer better service to vets. One of the things that I think is important to bring up again is that through all of the budget rationalizations throughout the entire government, I know that Veterans Affairs was the lowest. It was 1% or less, by far lower than any of the other departments.
I think this is proof positive that your focus is on what's best for vets. While you can streamline services and save some dollars, you're always trying to improve the services in any type of transformation that you're going through. So I congratulate you on that.