We took privacy very seriously when we looked at what were we doing with My VAC Account and whether we were able to respond. That's possibly why it took us a certain amount of time to develop it, so that it was secure.
People bank online. People do all kinds of things online. We would use similar technology so that what veterans submit online is secure from the time it leaves them to the time it leaves us.
I would encourage veterans to make sure that they're not using computers at public locations. It's very similar to banking activity.