As I mentioned in my presentation, the application of the benefit of the doubt is probably the most misunderstood part of the process. It's a concept, and it now has a legal interpretation from the Federal Court, and veterans don't understand it. For advocates and lawyers, it's still very difficult to understand, and it needs to be simplified.
What does “benefit of the doubt” mean? Veterans will tell me that it means the benefit should go to them. They were injured during their service, and therefore they're entitled to benefits. It's from one end of the spectrum to the other. If there's one thing that needs to be done, it is to make how that benefit of the doubt clause is to be applied very clear. What does it mean? It's very complicated.