Thank you, Mr. Chair.
Folks, I really want to thank you for coming today, and thank you for the job that you do, because standing up for our vets in any way you can, and particularly in your position, is so important. It's so important that they receive absolutely the best care and all of the help we can give them.
I'm not going to imagine that this is a new problem we're having with Veterans Affairs. I would suspect it's been going on for a very long time. Like any organization around government, when deficiencies or needed improvements are brought to their attention, the government should—and does, hopefully—respond in a positive fashion. I think that's the whole idea behind the current transformation process that all of Veterans Affairs is going through. The obligation you folks have, and you do it well, is to bring the negatives that you see within the system to the attention of government so they can try to fix it. Thank you for doing that.
Mr. Gollner, I note in your presentation that you did appropriately point out, just to paraphrase, that the negatives get all the attention and the good things never make the press, never make the media. Quite often they never get to committee hearings like this. Along with the negative comments, there's likely a good amount of good news that comes out as a result of this government, and governments before us, trying to fix Veterans Affairs in whatever way they can.
Would you like to comment on that?