I keep hearing about plain language and I looked at that. It looks like plain language, but I don't think that's all part of it. You mentioned earlier that policies are being rewritten to have plain language. I would like to see an example of what was previously not considered plain language versus what is now considered plain language so that I can understand what it was people were struggling with in terms of the previous language. Are there any examples of those readily available?
On October 17th, 2012. See this statement in context.