It's really hard to say. I would certainly say it's our work on mental health and the continuing research, the life after service study, and also the very extensive work we've commenced with electronic information transfer. As you know, the Auditor General did raise a concern about consistency of information, and we think the electronic transfer will go a long ways to doing that.
Also, as we look at that and our discussions on some of the things the government has done with respect to reducing and cutting red tape, we have to work with our colleagues at the Canadian Forces to ensure that doing something that may reduce red tape doesn't create more red tape over on that side of the organization.
We've worked in consultation with our colleagues on the initiative, such as the new My VAC Account that's been launched, and My VAC Book. Going to a grant, as opposed to having to submit receipts and what have you, has been very well received in the veterans community. Two and a half million transactions will be saved annually. That's two and a half million fewer transactions that veterans will have to do. Certainly not having to submit receipts for health-related travel and the others are all initiatives that were designed through veterans' lenses to make it easier for veterans to get their services and benefits.
These are the things we have worked on with our colleagues at the Canadian Forces in looking at what some of their business processes are and what some of ours are.