Further to the point, the whole idea in delivering benefits to the veteran is the benefit of the doubt. It is not the same with CPP disability.
I don't want to mischaracterize any department, any person, or any thing, but the one thing I look at is the actual process, from adjudication to the Bureau of Pensions Advocates, maybe back to the adjudicator, maybe to VRAB.
All of us here, the first time we saw it wondered why the adjudicator wasn't taking more time to look at this instead of kicking it down the field for somebody else. In your opinion, where is the miscommunication here? Why are there these problems? Why do they have to get to you, and why can't they be solved internally?