If I might, I do have the floor, sir, on a point of order.
If I might suggest to you, we have just recently gone through a study of the transformation at Veterans Affairs. What we've learned and what we've brought in witnesses to speak to is the fact that we have put a focus on empowering our local case workers. What we have accomplished by doing that is having somebody on the ground who meets with the veteran, meets with the veteran's family, who has a very clear understanding about what the veteran needs and is able to point the veteran to every service that's available to him or her.
Then, and this is the really critical point, we've reduced wait times to receive a decision from Veterans Affairs; there have been dramatic reductions, and we're not even satisfied with that. We want to continue to reduce the wait times our veterans have before they receive funding or services. We are very focused on their customer service. That's also why we've introduced the clear language initiative whereby instead of having this letter sent to you in gobbledygook or bureaucratese, in very simple clear language a veteran understands why his benefits are going to be provided to him and what medical evidence was relied upon. If that veteran needs to come forward with additional information, they have the opportunity to do so.
Our case managers are still on the ground and are still available to our veterans. This $2 million of critical funding would provide critical assistance to our veterans at additional points of service across the country. We would go from 60 points of service to 600 points of service. It cuts down on the travel times for our veterans. Currently poor veterans are going to district offices and are taking hours to get there. I don't understand why you would want to inconvenience our veterans, why you would want to strip them of this additional ability to access our services. They will still have access to our phone lines and to the Internet.
But most importantly, our government is committed to providing home visits to those veterans who need them. That will continue. So this rhetoric that we're hearing about how veterans are being underserved is categorically untrue. I would implore you to withdraw this motion. I would implore you to spend the $2 million and provide enhanced customer service to our veterans. I simply cannot understand why somebody who is so passionate about our veterans is moving to reduce the level of service available to our veterans. We will now go to 600 points of service across the country. If you have a specific example of one individual who wasn't able to provide service to our veterans, please bring it forward.
Mr. Godin, you indicated you've got all sorts of case files at your constituency office. I would implore you to send them to us. At the end of the day, this is not about grandstanding. This is about serving our veterans. I too have a constituency office and I can tell you that our veterans are very well served.