Indeed the points of service have expanded greatly. As the minister said, we have moved from our 60 existing to 600, when we incorporate the Service Canada network.
At the Service Canada network—at those storefronts—a veteran coming in, or a sibling or a child of the veteran, or somebody who is helping out a veteran can get very general information about VAC programs and services. As well, they could get literature on those programs and services; they could get help as they navigate the website; moreover, they could get help in the completion of applications and the collection of the appropriate supporting documents. And then finally, they will also get a service whereby the veteran's identification will be authenticated at that stage of the game, so that this step is leapfrogged as they move into the system and their application is processed.