To make sure that privacy is of utmost concern, the best tool is to make every employee in this department aware of the importance of respecting the privacy of all our veterans. As part of our action plan and the additional recommendation we've implemented, after having analyzed the report of the ombudsman, we have measures to ensure that we are protecting the privacy of our veterans through information, guidance, rules, and procedures that make sure that only those related to a file have access to it in a secure manner.
That's the way we've been moving forward. I was given the opportunity yesterday, and I will take this opportunity today, to mention that we got a comment from the Office of the Privacy Commissioner, which said, “Veterans Affairs Canada has sent a clear signal that privacy is vital to its operations....The Department is moving from reacting to privacy issues to proactively addressing them”. We are moving in that direction and we will keep on moving that way.