Ms. Richard said that people had been let go from the Department of National Defense after receiving an incorrect diagnosis or without receiving one at all. People were left to their own devices and had to find doctors outside the Forces: specialists, therapists, psychiatrists and so on. According to her, when doctors diagnosed and corroborated their health problems, Veterans Affairs Canada had the nerve to call into question their diagnoses, their treatments and their qualifications. She said that Veterans Affairs dictated to them the number of treatments they could receive and the distances they could go to document their claims and that policy always trumped the needs of sick veterans.
Can you comment briefly on Ms. Richard’s words?