I would characterize the relationship with the ombudsman as positive. While the ombudsman may have different views or different opinions, at the end of the day, we're all there for veterans. The ombudsman is there to do the best he can for veterans. Our department is there to do the best we can for veterans.
While sometimes we may have differences of opinion, I think a debate or a discussion actually broadens the opportunities. I would say the relationship with the ombudsman is a positive thing in terms of his making suggestions. My colleague James may want to talk about the benefits navigator, which the ombudsman's office created. We've taken it over and embraced it.