Thank you, Mr. Chair.
Thank you for appearing at committee today. We're appreciating your comments.
The questions I have deal with that veteran-to-government interface, and we want to know a little bit about how that occurs. You've talked about it already. You've talked about an app and you've talked about some other ways a veteran is to approach Veterans' Affairs initially. But I wanted to know what that initial contact looks like. You say it's a veteran-initiated contact, but how does that look? If I'm a veteran and I'm just getting out of the service, how does that interaction play out? How do you know what they're going to get for benefits, and how do you let them know what they're due?