The conflicts of the past ten years have made us learn, or relearn, perhaps, that you have to look after your people in service and in transition out of service when that time comes. Whether that's as a result of a life-changing injury or just natural retirement, many of the needs are similar. There's life beyond that, where support may be required too.
I think we're much more aware now of how demanding that “through transition and beyond” piece can be, and how in this modern age it has to be tailored in a manner that we would not have thought of doing 20 or 25 years ago.
In that sense, our approach to seeing people transition through different stages in life is a lot more comprehensive than it was. We still have more to do, I suspect, but we're far more fully aware now than we were.