I'll answer first.
Yes, you do have enough information in your possession right now. You can't fix it all at once, okay? I respect what Mr. Hayes said, but if you think you can find a magic potion to fix it all at once, you're delusional. I'm sorry, but you are.
This is a living charter. Take the information that you have from the ombudsman. Write the report, let it happen. Read the fallout and let the ombudsman do his job again, and then you move forward. This is a living charter, continual, always forward momentum.
As for Dr. Aiken and Agent Orange, depleted uranium, information comes up over time, and things always change. You can't fix it at once.
You do have enough information right now to start. Mr. Hayes, you have to gain the respect back from the veterans community and prove to them this is a living charter, so please act upon it.